Policies 

Booking Policy 

Please note that cancellations or changes to appointments are not permitted within 48 hours of the scheduled time. A non-refundable booking fee of 50% is required at the time of booking block treatment sessions, which will be applied towards the final balance due on the day of the appointment. 

Please be advised that in case of a no-show,  we will kindly request a full upfront payment for any future appointments. Thank you for your understanding.

We at Crystal Lake Laser Removal acknowledge that unforeseen circumstances may arise, and we are committed to providing our clients with the upmost flexibility and understanding. In the event of illness or exceptional circumstances, we may consider rescheduling your appointment at our discretion. We kindly request that you inform us as soon as possible if you need to make any changes to your scheduled appointment.

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Data Protection Policy

 

We understand the importance of transparency when it comes to collecting and using personal information. As part of our data collection process, we gather basic contact information such as name, date birth, telephone numbers, and address. In addition, we collect other relevant details including current and past health and medication information, which is crucial for our client duty of care process. We want to assure you that you can request access to any personal information we hold on you at anytime, and if any information we hold is incorrect, we can change it upon request.

 

Thank you for your cooperation.